24/7 Emergency Response 801-921-1705
✓ Licensed · Bonded · Insured / ✓ IICRC Certified / ✓ Utah-Owned
§ SERVICE · 09

Insurance Claim
Assistance

You have the right to choose your own restoration company. We document everything, coordinate with your adjuster, handle supplemental claims, and bill your insurer directly.

RESPONSE & COVERAGE
Fee
NoEXTRA
Carriers
AllMAJOR
Billing
DirectTO INS.
§01 · SCOPE OF WORK

What's Included

Every item handled in-house by our certified crews — no subcontractors, no delays.

Comprehensive damage documentation (photos, video, data)
Industry-standard restoration estimates (Xactimate-compatible)
Direct communication with your claims adjuster
Joint adjuster inspections and walkthroughs
Supplemental claim preparation and submission
Direct billing to your insurance company
Explanation of your coverage and restoration options
ALE (Additional Living Expense) coordination
Final project documentation and closure paperwork
§02 · HOW WE WORK

Our Process

The same proven sequence on every job — because shortcuts lead to callbacks and bigger problems.

DAY OF DAMAGE
01

Immediate Documentation

From the moment we arrive, we photograph, video, and measure everything. Moisture readings, structural observations, and written assessments create the record your insurer requires.

DAYS 1–3
02

Scope & Estimate

A line-item restoration estimate prepared in industry-standard software that adjusters recognize and accept. Every item documented and priced accurately.

ONGOING
03

Adjuster Coordination

We communicate directly with your adjuster throughout the project — scheduling joint inspections, clarifying scope, and providing supplemental documentation.

AS DISCOVERED
04

Supplemental Claims

Additional damage found during restoration is documented immediately and submitted as a supplemental claim with full supporting evidence.

PROJECT COMPLETE
05

Direct Billing

We bill your insurance company directly. In most cases, your only out-of-pocket cost is your deductible. We handle all invoicing and follow-up.

§03 · WARNING SIGNS

Signs You Need
This Service

If you notice any of these, call us immediately. Early action limits damage and cost.

You've experienced water, fire, mold, or sewage damage
Your insurer suggested their own preferred restoration vendor
You're unsure how to document damage for your claim
Your adjuster's estimate seems lower than the actual damage
You've received a partial or denied claim
You're dealing with multiple trades and don't know how to coordinate
Your claim has been open for weeks without resolution
You want one company to manage mitigation and reconstruction
§04 · FAQ

Common Questions

Answers about our process, timelines, insurance coverage, and what to expect.

No. You have the legal right to choose any licensed restoration company. Insurance companies may have 'preferred vendor' lists, but you are not required to use them. Choose the company you trust.
It should not. As long as the restoration company provides proper documentation and follows industry standards — which we do — your claim should be processed normally.
This is common. Initial adjuster estimates often miss hidden damage. We document additional damage as it's discovered and submit supplemental claims with full supporting evidence — advocating for the scope your property actually needs.
In most cases, your only out-of-pocket cost is your policy deductible. We bill your insurance company directly for the approved scope of work and explain the financial picture clearly during the initial assessment.
Claim denials are uncommon for legitimate damage, but they do happen. We can help you understand the denial reason and provide documentation to support an appeal. We also recommend consulting with a public adjuster or insurance attorney for disputed claims.
No. Insurance coordination is a standard part of every restoration project we manage. There is no separate fee for documentation, adjuster communication, or direct billing.

Ready to Get Started?

Available 24/7 — including nights, weekends, and holidays. The faster you call, the less damage you face.

✓ 60-Min Response ✓ All Major Insurance ✓ Utah-Based Crews
CALL NOW — 24/7 EMERGENCY
801-921-1705
Secondary: 801-921-1703
Schedule Free Inspection